Resident Feedback Means Everything To Us, Check Out Mary’s Story!
At Caraway House, our residents are at the heart of everything we do and their feedback shapes the way we provide our exceptional care. We hold monthly meetings with our residents to discuss all aspects of our home, including dining, activities and routine. This month, we received some wonderful feedback from Mary and she also asked if we could film it to share with others. Our team were filled with pride after hearing Mary's words, and got straight to filming!
In her speech, Mary admitted she never imagined herself living in a care home. "I always used to say to my friends, 'Don't ever let me end up in a care home'". However, after two respite stays, her perspective changed entirely and she decided to move in permanently.
Since receiving full-time care with us, Mary hasn't looked back. "I enjoy it here so much. Everything is taken care of and I have no worries. All of the staff are so kind and helpful!". She also shared that before joining our community, she solely relied on frozen meals and lost interest entirely, but now looks forward to mealtimes and enjoys the fresh ingredients we provide.
One of the key highlights of life at Caraway House for Mary is the social activities provided through our all-inclusive activities programme. "There are so many activities to do. I am restarting hobbies which I did 20 years ago and I'm enjoying it so much. I should've done this ages ago". Common activities that Mary regularly gets involved in include pet therapy, baking and arts and crafts. She finished off by saying, "I absolutely love it here, it is now my home and I can't ever imagine living anywhere else."
Mary's story is one that a lot of people can resonate with, especially older adults who are beginning to consider moving into a care home. Her warmth, honesty and joy in sharing how her quality of life has improved are another reminder of why we love what we do. No matter their care needs, we strive to provide an environment where our residents feel safe, supported and truly at home.
Are you beginning to consider care for yourself or your loved one? Come and visit us at Caraway House and experience the difference yourself. We can't wait to meet you and learn more about how we can support you around the clock.
To listen to Mary's story, click here!
