From questions regarding the bedrooms through to our care services and the fees, we understand the need to seek answers before committing to living with us here at Caraway House Care Home.
We have created a thought through list of frequently asked questions which we hope will be beneficial. Should you have any further questions, please don’t hesitate to get in touch with us.
Yes, Caraway House Care Home is regularly inspected by The Care Quality Commission to ensure our care home continues to meet high standards of care within all areas of the home.
Yes, we allow any new residents to schedule a trail stay for up to 4 weeks, so that they can experience what it feels like here at Caraway House Care Home, before making that final decision to move into our home.
Residential care is living with us in our accommodation with 24 hour supervision, especially for those who need extra help and support with mobility or personal care. Nursing care is very similar in terms of providing 24 hour care and support, however the main difference is the assistance from a registered general nurse who is available both day and night to provide more detailed medical care.
All of our care plans are tailored to each individual and are assessed regularly to make sure they continue to fulfil a resident’s needs. We understand that peoples health and wellbeing needs can change over time, therefore our care is tailored to adapt this, meaning we work together with the resident and their family member to create a personalised care plan that is ideal for them and if it needs changing over time, this can be done with ease.
Through excellent care to help remove any daily stresses associated with mobility, personal care or medical needs. We also support emotional wellbeing, physical and mental health through all-inclusive activities and facilities meaning that residents can socialise with one another, learn new skills, gain new experiences and continue with their hobbies regularly.
Yes, we provide respite care for those who need a break from their caring duties or who require some rehabilitation for themself. As with all care, we carry out a pre-admission evaluation to ensure that the best type of care is given.
When someone has been transferred from the community or another care home, they do not need to isolate. However, if the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform 2 lateral flow tests on day 0 and then again on day 2. Isolation can end following a negative 2 tests. If the resident tests positive within the home, they will need to be isolated for 5 days, then residents can return to their normal activities when they no longer have a high temperature and feel back to themselves (without the use of medication, paracetamol). Residents who test positive should avoid contact with others who are eligible for COVID-19 treatments for 10 days after a positive test, residents who are unable to take the test should isolate for 5 days.
If there is an outbreak within the home there will be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home and the use of communal areas. We work close with local and national agencies in accordance with local agreements and guidance, for further information please contact our home manager directly.
We have clear procedures and protocols in place for everyone which align with the legislation and guidance issued by the government and key sector bodies. There are clear defined company-wide responsibilities to mitigate the ongoing risks of COVID-19, with strategic and flexible leadership provided by the Operational Leadership Team. Additionally, our procedural guidance is regularly reviewed and communicated across the company. Finally, we have accessible information which is provided to ensure staff, residents and visitors are well-informed, particularly of the steps to be taken to prevent the spread of COVID-19 and what to do in the event of someone becoming infected.
No, however if you would prefer to continue wearing a mask during your visits then you will be supported. Likewise, there could be an occasion when a care home requires visitors to wear face masks, such as during an outbreak within the home.
Allowing pets into our home will all depend on the allergies of any of our other residents. Please get in touch with us today if you’d like to discuss this further.
Yes absolutely. We welcome all new residents and their families to come and take a tour of our home, meet our wonderful staff and ensure that this is the right care home for them.
We provide a wide selection of facilities for our residents, from an in-house hair and beauty salon, cinema room, communal and private dining room, an activities programme and a private garden for all our residents to continue with their interests and hobbies.
We have an in-house chef along with kitchen staff who cater to all dietary needs, with a varied seasonal menu from breakfasts, lunches and dinners. Snacks and beverages are also available throughout the day. Residents’ meals can be served in the dining rooms, their bedrooms, private dining areas or even out in the garden during the summer months.
Yes, we have a professional, friendly hairdresser on site that visits our salon regularly to provide our residents with a selection of hair services, ensuring they can treat themselves into looking and feeling their best.
Our residents our encouraged to participate in group activities and events by our team of activities coordinators, some examples include:
Yes, our bedrooms have access to en-suite bathrooms.
Yes definitely, all residents are encouraged to bring their own furniture or personal items to make their rooms their own, they can do this by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions that can make all the difference to a room.
There are multiple methods for paying your care home fees. If the individual has been assessed as having eligible care needs and limited financial resources then the local authority might be able to cover all or part of their care home fees – the amount of funding will all depend on the individual’s means. If the individual has more complex matters, that require full time nursing care, they might be eligible for NHS continuing healthcare funding, this then covers the full cost of care, including accommodation and personal care. If the individual has sufficient income, savings or assets, then they might be required to pay for their care home fees themselves. In some cases, family members may choose to contribute towards the cost of care. Additionally, an individual’s care home fees might be paid for by a combination of sources, like the local authority funding and self-funding.
When you pay your weekly care home fees, this will include your accommodation, all meals, snacks, drinks, any activities you participate in, in-house facilities and local excursions (some may have an additional charge depending on the excursion and location). All care and support needs are also included within your weekly fees, although some additional medical services such as dental care or chiropody may come at an extra cost. We will always try to accommodate all of our residents needs, yet some may incur additional charges.
If you’re having financial difficulties, we want to help you in any way we can, whether that’s looking for a difference finance option or relocating you or your loved one to a smaller suite inside the home. For more information on this, speak to one of our team members today.
From the date of the death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to 10 days from the date of death or until the home is emptied of any personal belongings.
If your care home fee costs more than what your local council is willing to pay, then someone else can make up the difference between that figure and home’s fee, i.e. a family member.
Within Scotland, all care home fees are assessed based on an individual’s assets and income, the Scottish Government has a system in place for assessing an individual’s ability to pay for their care home fees, which is also based off of the principle ‘fair and affordable contributions’. The assessment process will take into account an individuals savings, income and capital assets (property and investments). The amount of contribution that is expected to be made towards the care home fees are calculated based on all of the above. If an individual’s income and assets are below a certain threshold, they might be eligible for financial assistance from the Scottish Government to help pay for their care home fees. In this instance, the government could pay some or all of the care home fee, or at least providing a contribution towards them. Please get in touch with our team for further information.
Fees are reviewed annually and any changes will be advised at least 4 weeks in advance. For further information, please contact us.
We are always ensuring our residents lead a fulfilled and stimulated life, each and every day. We strive to provide plenty of opportunities for our residents to make sure they get the most out of their days. From enjoying a film in our cinema room to enjoying a delicious home cooked meal in our fine dining room, or relaxing with friends and family within our cafe/bar area; everyone can enjoy a comfortable environment where joy can be found in the smaller details.
Our aim is to offer as many activities and opportunities to our residents, allowing them to be sociable and have fun! From taking part in a baking lesson to attending in day trips to the local attractions, daily life at Caraway House Care Home is varied, personalised and allows everyone to lead a happy and stress free life.
